Welcome to the Three Spires Medical Practice
Truro GP Practice
Telephone number: 01872 272272
If you do require urgent medical care at any time when the surgery is closed, please call 111 to speak to an adviser at NHS 111.
If your call is an emergency, call 999.
***THE TELEPHONE PRESCRIPTION ORDERING SERVICE WILL BE ENDING ON 1ST FEBRUARY 2017***
The main reason for this is because when prescriptions are requested over the phone mistakes are more likely to occur due to confusion with drug name pronunciation and errors made when writing out the request. Online or written requests will allow for records to be matched more accurately and requests to be processed with no interruption from further calls.
Requesting a prescription
You can order your prescriptions using any of the following services:-
Sign up for Online Services which will easily allow you to request your prescription, book appointments and view your patient record. Please ask at reception for a form or print one off from the website (You will need to produce 2 forms of ID).
Order using the prescription service on our website – please go to the prescription tab.
Order using the website registered service – please go to the prescriptions tab.
Email the practice at: email@example.com
Send in by post.
Drop off at the entrances to Truro Health Park.
Order using a pharmacy collection service – please speak to your usual pharmacy for more details.
Over the past few months there has been some significant change for The Three Spires Medical Practice, at the end of September we had a new clinical software system and in the middle of October we had a new telephone system. The reason for the change was to improve patient access and allow for a more streamlined approach within the surgery. Having these new systems required all our staff to train and implement them whilst still offering the usual level of service. There have been times where it has been a challenge for all concerned and we would like to thank all our patients for their understanding and patience throughout the change period.
FRIENDS AND FAMILY TEST
From the 1st December 2014 all GP practices are required to ask patients the Friends & Family test questions that will be monitored by NHS England on a monthly basis. The two questions are as follows:
How likely are you to recommend our GP Surgery to friends and family if they needed similar care or treatment?
Can you tell us why you gave that response?
Please let us know how we are doing and answer these questions by clicking on the 'Have Your Say - Friends & Family Survey' tab at the right of the page.
For urgent care when the Surgery is closed, please dial 111 to speak to NHS 111. If your call is an emergency, please call 999.
Online Repeat Prescription Changes - CLICK HERE for further information.
All GP practices are required to declare the mean earnings for GPs working to deliver NHS services to patients at each practice. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.
The average pay for GPs working in The Three Spires Medical Practice in the last financial year was £51,275 before tax and National Insurance. This is for 3 full-time, 6 part-time and 3 part-time assistant GPs.
(Site updated 17/01/2017)