The practice is setting up a Patient Participation Group to give us feedback on the range and quality of our services and tell us where we can improve.

Our aim is to reach a wide range of patients so we get views from across our population. To make it as easy as possible for you and us, initially it will be a virtual group. This means most of the communication will be through email and completing online surveys although in the future we may hold meetings occasionally and there could be opportunities to become further involved. We will keep you fully informed of this and if you do not wish to participate at this stage, you do not have too.  

What will be involved?

In the beginning, the main role of the group will be to give us feedback through a survey. Patients will be asked a series of simple questions about how we are doing.

The group will be asked to tell us what questions we should be asking. We will then publish the survey results along with our proposal to improve the areas it highlights as in need of change. You will have the chance to let us know if you agree with our plans. At the end of the year we will publish the results of our achievements.

What will I have to do?

If you are interested in helping us to improve please read the Frequently Asked Questions and the How to Join Section. If you have already signed up recently to take the patient survey you will automatically be a part of the Patient Participation Group and do not need to join again.  

Q  Why are you asking people for their contact details?
A  We would like to be able to contact people occasionally to ask them questions about the surgery and how well we are doing to identify areas for improvement.

Q  Will my doctor see this information?
A  This information is purely to contact patients to ask them questions about the surgery, how well we are doing and ensure changes that are being made are patient focused. If your doctor is responsible for making some of the changes in the surgery they might see general feedback from patients.

Q  Will the questions you ask me be medical or personal?
A  We will only ask general questions about the practice, such as short questionnaires.

Q  Who else will be able to access my contact details?
A  Your contact details will be kept safely and securely and will only be used for this purpose and will not be shared with anyone else.

Q  How often will you contact me?
A  Not very often, perhaps 4 - 6 times a year

Q  What is a patient participation group?
A  This is a group of volunteer patients who are involved in making sure the surgery provides the services its patients need.

Q  What if I no longer wish to be on the contact list or I leave the surgery?
A   We will ask you to let us know by email if you do not wish to receive further messages

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.  We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance

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