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Covid Vaccine Update - 16/03/2022

The practice is continuing to offer Covid Vaccines to all eligible cohorts and we will be offering Covid Boosters for Adults aged 75 and over.

The Practice will be contacting you via phone or text to invite you to book an appointment in one of our clinics.

We have planned covid clinics on the following dates:

Saturday 23rd April

Saturday  7th May and

Saturday 21st May

 


We want to keep all our staff and patients safe from COVID-19.

 

July 19th Update - Please continue to wear a face mask when you attend the practice.  Anyone visiting our practice for an appointment will be asked to wear a face covering and continue to maintain social distancing.  Please use the hand sanitiser when entering the building too. 

Keep safe

Please respect our staff,  who are working under incredibly difficult circumstances to manage high levels of demand.  Abuse of our staff will not be tolerated.  We are really grateful for your patience and support.

Test and Isolate if you have any symptoms.  If you have symptoms you must get a PCR test as soon as possible & before visiting your GP.  Rapid lateral flow tests should not be used to confirm infection.

Message from the CCG 20/07/2021

All our health services are busy right now, especially our ambulance service and the emergency department team at Truro hospital.

 

You can play your part in supporting us to care for people with serious and life-threatening illnesses.

 

Did you know you know you can get help and advice by calling 111 or go online at 111.nhs.uk? You may not need to go and wait in our busy emergency department and could be directed to a minor injury unit which will be quicker and closer to home.

 

Only dial 999 for an ambulance in a genuine, life-threatening emergency, for example:

 

  • Chest pain / breathing difficulties / heart attack
  • Stroke
  • Severe bleeding
  • Severe allergic reactions
  • Severe burns or scalds
  • Serious head injuries
  • Major trauma such as a road traffic accident or a fall from height

 

If you have called for an ambulance, please do not ring again asking for a time of arrival. Only call again if:

 

  • The patient’s condition worsens
  • You no longer need our help

 

The call handlers must prioritise speaking to the most seriously injured and unwell patients.

 

If you don’t think it’s a serious or life-threatening emergency:

 

  • Call your own GP. Even if you are in Cornwall on holiday, you could get a phone or video consultation with your doctor at home.
  • Go online at 111.nhs.uk or call 111 to get expert advice and be signposted to where you can get the best and nearest care for your needs.
  • Ask a pharmacist for advice – they’re experts in treating minor health issues like colds, urinary infections, stomach upsets, aches and pains.

 

For further information please visit NHS Kernow CCG at https://www.kernowccg.nhs.uk/get-info/choose-well/


Welcome to the Three Spires Medical Practice

Truro GP Practice  

Telephone number: 01872 272272

If you do require urgent medical care at any time when the surgery is closed,

please call 111 to speak to an adviser at NHS 111.  If your call is an emergency, call 999. 

Patient Triage


 

We are here to help you.  We understand that when you contact us, you may be feeling unwell, anxious or even frustrated BUT we ask that you treat our Practice staff courteously.  Any behaviour, verbal or physical, in person or over the telephone, which causes staff to feel uncomfortable, embarrassed or threatened, is totally unacceptable and will not be tolerated.




Stay alert


 

 


How to order prescriptions - click for information

How to register for ordering prescriptions online - click for information


SystmOnline

Manage Appointments, Prescriptions also view Results and coded record online or using the App

Sign up for Systmonline to:

  • Book, view and cancel appointments
  • Order a repeat prescription or request medication not on your repeat list using the custom box
  • Update your Contact Details
  • View results and coded record

To sign up for SystmOnline please use the form below and bring it to reception showing ID.

Application for SystmOnline

If you would like to use the Smartphone App please tick the box in the application form. The App is simply called SystmOnline and can be found on the Appstore and Google Play. Alternatively download a QR scanner and scan these QR codes to find the App.

   Google Play        App Store


If you do require urgent medical care at any time when the surgery is closed, please call 111 to speak to an adviser at NHS 111.  

 If your call is an emergency,  call 999.

 

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(Site updated 23/05/2022)
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