News

Please find the following letter, for the attention of our patients.

We now have clinics available for eligible patients. The eligible cohorts are those patients aged 75 and above, care home residents and those who are severely immunosuppressed. If you are eligible, you are welcome to give us a call and book an appointment. We are in the process of sending invites out.

Three Spires Medical Practice are committed to providing you with the highest quality of care. To enhance our service, we now have access to Heidi Health, an AI-powered medical scribe. To enhance the quality and efficiency of our consultations, clinicians (your GP or a member of the multidisciplinary team within practice) may use Heidi Health

Did you know you can complete an online triage request via your NHS App. To find out how, please visit; Patient Support: How to submit a request to your GP Practice using the NHS App | Accurx Help Centre

From Monday 2nd September, The Three Spires Medical Practice will be introducing a new appointment triage system. Our practice has an active working group comprising GP Partners and management team members who continuously review our demand and capacity together with our processes and appointment system. Following review, we have noticed a huge increase in demand for

Dr Richard Pratt, your registered GP, is going on a sabbatical from 19th July until December.  He will resume as your GP on his return. Dr Becky Hopwood will be providing care to his patients while he is away.  When you contact reception for appointments or queries, these will be directed to Dr Hopwood.   With best

As most of you will be aware, Dr Andy May was involved in a serious accident on 24th June 2023, suffering significant injuries to his brain and body. For those patients that have been lucky enough to be treated by Andy over the years, you will not be surprised to learn he has spent the

The majority of our IT issues are now resolved, and we continue to provide all our NHS services. Thank you for your understanding, support and patience over this time – it is very much appreciated. We can confirm all GP and outpatient appointments, planned operations and procedures are going ahead today and patients should please

Cases of sickness and diarrhoea (norovirus) are rising and impacting local hospitals in Cornwall. If you or your family have symptoms, please do not visit a healthcare setting. Get better at home with simple self-care.Stay off school or work until you have not been sick or had diarrhoea for at least 2 days. This is

Boots, Truro Health Park Boots at the Health Park will cease routine prescriptions on 14th March 2024. All prescription items not collected by 14th March will be undispensed and prescriptions returned. They will offer an emergency prescription service on Friday 15th March. A new provider will be opening on Monday 18th and normal service will

The Three Spires Medical Practice is extremely busy and we are currently experiencing high demand for our service. Due to system pressures, staff sickness and leave, the practice has limited appointments to offer over the half term week and therefore will only be able to deal with urgent medical queries this week. Please bear this

As we delve deeper into the winter season, we understand that our community’s healthcare needs may increase. In our commitment to improving access to urgent care while preserving continuity for those who need it most, we are pleased to inform you about a new initiative. Working with colleagues from across the Cornwall and Isles of

Due to current demand, please give the practice 3 full working days’ notice to process and send prescriptions to chemists. Chemists are taking approximately 5 to 7 days to process medications.

Dear friends, This message is to wish you all a very happy New Year and festive good wishes. I am delighted to report that I am home and settling back into a new normal. Despite serious injuries to my brain and body, I have begun a slow but positive recovery. I am supported by an

Out of Area (OOA)

I am writing to you to inform you that after nearly 40 years working as a doctor in the NHS I shall be retiring at the end of December. I have been a partner at the Three Spires Medical Practice (previously Lower Lemon Street) since September 1991 and was the trainee doctor at the Practice