Winter Pressures Information for Patients

As we delve deeper into the winter season, we understand that our community’s healthcare needs may increase. In our commitment to improving access to urgent care while preserving continuity for those who need it most, we are pleased to inform you about a new initiative. Working with colleagues from across the Cornwall and Isles of Scilly Integrated Care Board and Kernow Health CIC, we have established a Truro Winter Hub at Truro Health Park.

Selected patients may be asked to attend Truro Winter Hub at The Health Park by a GP or our reception team. This clinic is additional clinical capacity that has been established to ensure we can cope with seasonal demand and support our wider NHS over winter. We hope this extra capacity will also allow extra focus to support our most unwell, frail, and vulnerable patients.

It’s still important that you contact the Practice in the usual way, following which you will be triaged and may be asked to come to the Truro Winter Hub at The Health Park. This is not a walk-in clinic, you will need to be given an appointment by a member of the Practice team.

If you are asked to attend Truro Winter Hub, you will need to come to the Practice reception desk in the usual way. On arrival, please let reception know you are attending the Truro Winter Hub and they will direct you to the correct waiting area.

We appreciate your understanding and cooperation as we implement this initiative to better serve you during the winter months.

Thank you for entrusting us with your healthcare needs. We remain dedicated to providing you with excellent care and service.

Warm regards,

The Three Spires Medical Practice Team